제1장 경찰조직을 어떻게 이해할 것인가?·································· 17

제1절 조직의 의의···············································17
1. 조직의 중요성 / 17
2. 조직의 개념 및 특성 / 18
3. 현대 사회와 조직 / 22

제2절 조직의 유형과 형태·········································· 24
1. 조직의 유형 / 24
2. 조직의 형태 / 32

제3절 경찰조직의 의의와 특수성······································41
1. 경찰조직의 의의 / 41
2. 경찰조직의 특수성 / 44

제2장 경찰조직의 가치와 역사· ········································ 51

제1절 경찰 조직문화· ············································ 52
1. 경찰 조직문화의 의의 / 52
2. 경찰 조직문화의 특성 / 53

제2절 경찰조직의 이념··········································· 59
1. 경찰조직의 의의 / 59
2. 경찰조직의 내용 / 59
3. 이념 간의 관계 / 64

제3절 경찰조직의 역사··········································· 64
1. 경찰조직 역사의 의의 / 64
2. 한국 경찰조직의 역사 / 66

제3장 조직이론의 발달·············································· 81

제1절 조직이론의 발달 단계·········································81

제2절 고전적 조직이론··········································· 83
1. 고전적 조직이론의 대두 배경 / 83
2. 고전적 조직이론의 특성 / 85
3. 경찰조직에의 적용 / 86

제3절 신고전적 조직이론· ········································· 87
1. 신고전적 조직이론의 대두 배경 / 87
2. 신고전적 조직이론의 특성과 한계 / 90

제4절 현대적 조직이론············································91
1. 현대적 조직이론의 대두 배경 / 91
2. 현대적 조직이론의 특성 / 96
3. 21세기 정보지식사회의 조직 유형 / 98

제4장 경찰조직의 목표··············································103

제1절 경찰조직의 목표············································103
1. 경찰조직 목표의 의의 / 103
2. 경찰조직 목표의 유형 / 104
3. 경찰조직 목표의 변동 / 107

제2절 목표에 의한 관리(MBO)· ······································ 110
1. 개념 / 110
2. 목적 / 111
3. MBO의 기본적인 성격 / 111
4. MBO의 기본 과정 / 112
5. MBO의 장점 / 113
6. MBO의 문제점 / 114

제5장 경찰조직의 구조와 경찰관료제····································· 119

제1절 조직구조················································ 119
1. 조직구조의 의의 / 119
2. 복잡성 / 120
3. 집권화와 분권화 / 125
4. 공식화 / 128
5. 권위 / 131

제2절 정부조직의 구조··········································· 134
1. 정부조직의 개념과 유형 / 134
2. 우리나라의 정부조직 변천사 / 134
3. 우리나라의 행정조직 / 137

제3절 경찰관료제··············································· 142
1. 경찰관료제의 개념과 특징 / 142
2. 경찰관료제의 병리 현상 / 145
3. 경찰관료제의 새로운 방향 / 147
4. 관료제와 민주주의의 관계 / 152
5. 대표관료제 / 155

제4절 경찰조직의 편성··········································· 157
1. 경찰조직 편성의 원리 / 157
2. 경찰조직 편성의 기준 / 164

제6장 경찰조직의 구분과 한국의 경찰조직· ································169

제1절 지방자치와 지방자치단체의 조직································· 170
1. 지방자치의 의의 / 170
2. 우리나라 지방자치의 대두 배경 / 173

제2절 국가경찰조직과 자치경찰조직· ·································· 177
1. 국가경찰조직 / 177
2. 자치경찰조직 / 179

제3절 자치경찰제···············································180
1. 자치경찰제 도입의 연혁 / 180
2. 자치경찰제의 개념 / 181
3. 자치경찰제의 필요성 / 182
4. 한국 자치경찰제도의 도입 현황 / 184

제4절 한국의 경찰조직··········································· 186
1. 경찰조직의 변천 / 186
2. 경찰 의결 및 자문기관 / 190

제5절 경찰행정관청·············································200
1. 중앙경찰조직 : 경찰청(장) / 200
2. 국가수사본부장 / 203
3. 경찰청 하부조직 / 205
4. 경찰청 부속기관 / 207
5. 시·도경찰조직 / 211

제7장 경찰조직과 개인·············································· 229

제1절 조직행태론· ··············································229
1. 조직행태론의 의의 / 229
2. 인간관의 변천 / 230

제2절 동기부여이론·············································234
1. 동기부여와 동기부여이론의 구분 / 234
2. 동기부여이론 / 236

제3절 성격유형론···············································254
1. 프레스더스의 이론 / 254
2. 맥클리랜드의 이론 / 256
3. 코튼의 권력균형화 이론 / 256

제4절 경찰의 인간관·············································257
1. 경찰관의 일반적인 특성 / 257
2. 경찰의 인간관과 문제점 / 258

제8장 경찰조직의 환경············································· 263

제1절 경찰조직의 의의············································264
1. 조직환경의 개념 / 264
2. 조직의 일반적 환경 / 264

제2절 경찰조직의 환경···········································265
1. 정치적 환경과 경찰조직 / 265
2. 경제적 환경과 경찰조직 / 265
3. 사회문화적 환경과 경찰조직 / 265
4. 기술적 환경과 경찰조직 / 268
5. 국제적 환경과 경찰조직 / 268

제9장 경찰 조직관리· ···············································271

제1절 경찰 조직관리의 본질········································272
1. 경찰 조직관리의 의의 / 272
2. 경찰 조직관리의 필요성 / 272

제2절 경찰 조직관리의 계층과 역할····································274
1. 최고관리층 / 274
2. 중간관리층 / 276
3. 하위관리층 / 277

제3절 경찰조직 관리계층의 문제점과 효율화 방안···························278
1. 경찰조직 관리계층의 문제점 / 278
2. 경찰조직 관리계층의 효율화 방안 / 279

제10장 경찰 의사 전달·············································· 283

제1절 경찰 의사 전달의 의의· ·······································284
1. 경찰 의사 전달의 개념 / 284
2. 경찰 의사 전달의 기능 / 285
3. 효과적인 경찰 의사 전달의 요건 / 285
4. 경찰 의사 전달의 구성 요소 / 286
5. 경찰 의사 전달의 유형 / 289

제2절 경찰 의사 전달의 장애와 개선 방안································292
1. 불완전한 의사 전달의 유형 / 292
2. 경찰 의사 전달의 장애 요인 / 293
3. 의사 전달의 원칙 / 296
4. 효율적인 경찰 의사 전달의 방안 / 297

제3절 경찰 의사전달의 모델 : 조하리의 창· ······························300
1. 조하리의 창 모델의 네 가지 영역 / 301
2. 경찰 의사 전달의 네 가지 유형 / 302

제11장 경찰 리더십· ··············································· 307

제1절 리더십··················································307
1. 리더십의 개념 / 307
2. 경찰 리더십의 필요성 / 309

제2절 경찰 리더십의 유형 및 특징····································310
1. 리더십의 유형 / 310
2. 경찰 리더십의 유형 / 312

제3절 경찰 리더십에 대한 접근 방법· ·································· 316
1. 자질 접근 방법 / 316
2. 상황 접근 방법 / 318
3. 과업 접근 방법 / 319
4. 상호작용이론 / 320

제4절 바람직한 경찰 리더십· ······································· 321

제12장 경찰 갈등관리와 조정· ········································ 325

제1절 경찰 갈등관리· ············································326
1. 갈등의 개념 / 326
2. 갈등의 기능 / 326
3. 갈등의 유형 / 329
4. 경찰 갈등관리 / 330

제2절 경찰 조정················································332
1. 조정의 의의 / 332
2. 조정의 중요성 / 333
3. 조정의 유형 / 334
4. 경찰 조정의 저해 요인 / 334
5. 경찰 조정 방법 / 335

제13장 경찰과 지역사회············································· 339

제1절 경찰과 지역사회 간의 관계· ····································340

1. 의의 / 340

2. 지역경찰의 활동에 미치는 영향 요인 / 341

3. 지역경찰의 역할과 목적 / 342

제2절 주민 참여와 경찰· ··········································345
1. 주민 참여의 개념과 특성 / 345
2. 주민 참여의 기능 / 345
3. 주민 참여의 유형 / 347
4. 경찰 방범활동과 주민 참여 / 348
5. 지역사회 안전을 위한 셉테드(CPTED) / 350
6. 공동체 치안 활성화를 위한 주민 참여의 확대 / 351

제14장 공공안녕정보경찰 정보관리· ···································· 355

제1절 정보일반론· ··············································356
1. 정보의 중요성과 개념 정의 / 356
2. 정보의 특징 / 358
3. 정보의 분류 / 359

제2절 정보의 순환 과정· ··········································362
1. 정보의 요구(제1단계) / 362
2. 첩보의 수집(제2단계) / 364
3. 정보의 생산(제3단계) / 367
4. 정보의 배포(제4단계) / 369

제3절 정보경찰(공공안녕정보경찰)의 활동································ 371
1. 정보경찰의 개념과 특징 / 371
2. 정보경찰의 조직 / 372
3. 정보경찰의 활동 / 375
4. 정보경찰의 활동 제약 / 381

제15장 한국 경찰조직의 과제와 방향· ··································· 385

제1절 경찰조직의 문제점· ·········································386
1. 제도상의 문제 / 387
2. 조직 운영상의 문제 / 389

제2절 경찰조직의 발전 방향· ·······································392
1. 경찰제도의 혁신 / 392
2. 고객 지향적 조직 / 394
3. 공직 기강 확립 및 청렴 의식 확산 / 396