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[중고-최상] Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue (Hardcover)
Dan Steinman | Wiley
55,600원→25,020원(55%)
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[중고-중] Managing Customers As Investments (Hardcover)
Gupta, Sunil/ Lehmann, Donald | Wharton School Pub
61,230원→24,800원(59%)
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[중고-중] Chief Customer Officer: Getting Past Lip Service to Passionate Action (Hardcover)
Jeanne Bliss | Jossey-Bass Inc Pub
48,910원→17,500원(64%)
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[중고-중] Best Face Forward (Hardcover)
Jeffrey F. Rayport | Harvard Business School Pr
57,660원→17,800원(69%)
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[중고-상] The Apple Experience: Secrets to Building Insanely Great Customer Loyalty (Hardcover, New)
Gallo, Carmine | McGraw-Hill
112,000원
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[중고-중] Connected Crm: Implementing a Data-Driven, Customer-Centric Business Strategy (Hardcover)
David Williams | John Wiley & Sons Inc
61,250원→22,050원(64%)
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[중고-중] An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry (Hardcover, 2013)
Alireza Faed | Springer-Verlag New York Inc
283,100원→98,000원(65%)
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[중고-상] Fish!: A Remarkable Way to Boost Morale and Improve Results (Hardcover)
Lundin, Stephen C. | Hyperion Books
24,800원→5,000원(80%)
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[중고-중] Complaint Management: The Heart of Crm (Hardcover)
Bernd Stauss | South-Western Pub
42,000원→12,900원(69%)
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[중고-상] Customer Loyalty: How to Earn It, How to Keep It (Paperback)
Jossey-Bass Inc Pub
39,580원→12,700원(68%)
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[중고-중] Performance-driven CRM : How to Make Your Customer Relationship Management Vision a Reality (Hardcover)
John Wiley & Sons
77,530원→27,000원(65%)
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[중고-중] Driving Customer Equity: How Customer Lifetime Value Is Reshaping Corporate Strategy (Hardcover)
Rust, Roland T. | Free Pr
91,420원→32,000원(65%)
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[중고-상] Return On Customer (Hardcover)
Peppers, Don | Broadway Books
43,030원→13,900원(68%)
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[중고-상] Premium Novelties (Hardcover, Bilingual)
Ami Miyazaki | P I E Books
94,100원→38,110원(60%)
판매자 배송

[중고-최상] Customer Value Creation Behavior (Hardcover)
Youjae Yi | Routledge
317,180원→94,740원(70%)
판매자 배송

[중고-중] Raving Fans (Hardcover)
Blanchard, Kenneth H. | William Morrow & Co
51,870원→7,300원(86%)
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[중고-중] The Intention Economy: When Customers Take Charge (Hardcover)
Searls, Doc | Perseus Distribution Services
46,570원→38,000원(18%)
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[중고-중] Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They K (Hardcover)
Gitomer, Jeffrey | Bard
51,750원→4,000원(92%)
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[중고-상] It‘s All about Service: How to Lead Your People to Care for Your Customers (Hardcover)
Ray Pelletier | John Wiley & Sons Inc
58,650원→25,000원(57%)
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[중고-상] Customer Loyalty: How to Earn It, How to Keep It (Paperback)
Jossey-Bass Inc Pub
39,580원→13,500원(66%)
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